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Fluent Commerce

Strategic Tech Partners
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Fluent Commerce is a global leader in cloud-native, distributed Order Management Systems (OMS), built to help ambitious B2C and B2B brands transform fulfillment complexity into a competitive advantage. In a mature multi-channel market, merchants frequently battle fragmented inventory data silos across stores, distribution centers, 3PLs, and drop-ship vendors. Fluent Commerce solves this by providing a single, real-time view of global stock, enabling businesses to accurately calculate what is “Available to Promise” (ATP) and show true availability to consumers before they ever click the buy button.

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Partner Overview

As an API-first, headless-ready platform, Fluent Commerce provides unparalleled flexibility. It features advanced, automated smart order routing that optimises fulfillment for profitability, reduces split shipments, and powers fluid omnichannel workflows like Click-and-Collect and Ship-from-Store.

By combining Fluent Commerce’s powerful order orchestration engine with the Patchworks integration platform, enterprise retailers achieve total operational fluidity. Patchworks operates as the real-time data highway, seamlessly synchronising critical order, fulfillment, and cancellation data between Fluent Commerce and backend ERPs, CRMs, WMSs, and financial platforms. Together, Fluent Commerce and Patchworks eliminate back-office friction, prevent costly overselling, and establish a scalable retail infrastructure built for global growth.

Skills & Service Offerings

Distributed Order Management – DOM

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Ready to see Patchworks in action? Request a demo of our iPaaS product today and discover how it can streamline your processes!

 

What makes Patchworks different?

  • We offer 99% uptime, so you can count on us anytime.
  • Enjoy response times averaging just 200 milliseconds.
  • Join 10,000+ happy customers who trust us.
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Shero

“You should have partnered with Patchworks yesterday. It saves time, cuts costs, and most importantly keeps your customers happy.”

Gentian Shero

Co-Founder & Chief Strategy Officer, Shero Commerce

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