The integration layer for retail operations at scale
Connect your ERP, storefront, WMS, and 3PL networks into one controlled ecosystem. Driven by our native AI Implementation Agent, Patchworks turns plain-English prompts into production-ready process flows and schema mappings instantly—giving you enterprise reliability and rapid scale without technical bottlenecking.
A central integration layer for modern commerce operations
Bring ERP, ecommerce, WMS, and 3PL networks into one unified, agentic environment. Driven by the AI Implementation Agent, Patchworks eliminates data silos and automates complex system alignment natively—keeping your inventory, orders, and financial channels in perfect sync with real-time data flow.
Automate integrations without losing control
Build, execute, and monitor workflows across your stack in one place. While our AI Implementation Agent accelerates your builds, you maintain full operational ownership with real-time logs, live payload tracking, and complete visibility over how data moves between your systems.
Connect everything you depend on
Integrate ecommerce, ERP, WMS, marketplaces and more using pre-built connectors AI, or custom logic. Extend and adapt integrations as your stack evolves—without rebuilding or increasing complexity.
Supporting complex retail operations across fast-growing brands
Average Review Score on G2
Real-Time Visibility & Monitoring
See everything in real time
Monitor system logs, data flows, and infrastructure metrics from a single screen. Identify transactional anomalies early and resolve processing errors instantly to keep your business running smoothly.
Connect on Your Terms.
Connect systems your way—without limitations
Integrate storefronts, ERPs, and custom endpoints using live protocols or bespoke logic. Powered by the AI Implementation Agent, you can spin up complex parameter mappings via text commands without rigid connector limitations.
Reduce growing pains
Scale operations without increasing risk
Support high transactional volumes and new channel expansions with absolute confidence. Patchworks ensures your processing layers remain highly stable, cached, and aligned as your trading architecture evolves.
Built on an API-first architecture
Future proof technology your stack
Leverage a flexible, API-driven foundation to seamlessly spin up new workflows, shapes, and filters. Adapt your internal data routes cleanly on the fly without having to tear down and rebuild existing pipelines.
Pre-built templates
Launch faster with agentic templates.
Accelerate deployments using proven retail templates. The AI Implementation Agent scans these reusable accelerators to spin up customised multi-system mappings in seconds, eliminating manual setup while preserving full control.
Proven by retailers operating at scale
0
%Reduction in Error Rates
“What surprised me was just how effortless it was. Once the data was prepared properly, Patchworks moved it into Shopify incredibly fast.”
Andy Richley
Head of Tech, Castore
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Total Managed Flows
“Patchworks offers a great portfolio of integrations and are working towards many more.”
Paula Abisolo
Omni-Channel Delivery Lead, Mint Velvet
Patchworks delivers powerful, retail-ready integrations in a fraction of the time
Integrations Marketplace
Frequently asked questions
An Integration Platform as a Service (iPaaS) is a cloud-based infrastructure that unifies separate software applications, databases, and ecosystems. It standardises data translations across your entire stack—such as routing inventory information between an ERP, your ecommerce storefront, and your third-party logistics (3PL) providers—without relying on manual code or isolated data silos.
Traditional iPaaS tools require teams to spend days manually drawing connecting blocks and mapping individual data properties. Patchworks is an AI-first, agentic iPaaS. With our native AI Implementation Agent, you can use conversational commands to generate end-to-end integration flows and resolve schema translations via Smart Mapping, speeding up production delivery without giving up technical control.
Patchworks uses a robust library of certified pre-built connectors alongside our agentic mapping tools. The AI Implementation Agent references live API parameters and technical schemas automatically, drawing secure connections between enterprise systems like NetSuite, Sage, Microsoft Dynamics, Shopify, and specialised warehouse systems (WMS).
Thanks to our agent-driven orchestration, standard implementation cycles that typically take several weeks drop to a matter of days. The agent instantly sets up core pipelines, structural filters, and default data translations from simple text prompts, helping your engineering teams skip repetitive boilerplate work and clear backlogs rapidly.
Absolutely. Patchworks runs on a multi-tenant, serverless infrastructure engineered explicitly for peak enterprise retail events (like Black Friday trading spikes). Our underlying engine cleanly processes millions of high-concurrency transactional payloads with zero-latency overhead, while built-in caching systems prevent silent API dropouts.
Yes. Patchworks is fully composable and built to seamlessly adapt to your evolving ecosystem. Whether you use legacy on-premise setups, major modern cloud storefronts, specialised global marketplaces, or custom internal endpoints, our platform orchestrates and unifies the data paths cleanly.
We combine autonomous speed with strict technical guardrails. The AI Implementation Agent performs all active updates inside a secure Draft Version Control environment. Changes never go straight to your live systems; your team has total visibility to test scripts, check mappings, and preview payload flows in a sandbox before deploying anything to production.
Yes. Patchworks is ISO 27001 certified and follows industry best practices for data security and compliance. With detailed audit logs, error monitoring tools, and granular data replay options, your operational teams keep complete visibility over every transaction.
Yes. The platform is designed for cross-border scalability. It comfortably coordinates real-time data across multiple international storefronts, regional ERP entities, localised currency formats, and multi-location fulfilment warehouses—allowing you to manage multi-brand operations from a single dashboard.
Building in-house creates brittle, hand-coded scripts that demand permanent developer upkeep and break when APIs update. Patchworks cuts development overhead dramatically. By letting the AI Implementation Agent automate structural plumbing and field mapping, your engineering talent can focus on high-value business strategy rather than continuous code maintenance.
