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Mapp

Strategic Tech Partners
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Mapp is a leading provider of insight-led customer engagement and marketing automation software, helping over 3,000 global B2C brands eliminate the guesswork from digital marketing. In a crowded digital landscape, generic messaging leads to high bounce rates and wasted ad spend. Mapp Cloud solves this by combining powerful Customer Data Platform (CDP) capabilities with advanced web analytics and multi-channel execution. By turning raw data into actionable, real-time consumer insights, the platform empowers marketing teams to deliver hyper-personalised campaigns across email, mobile push, SMS, and web channels.

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Partner Overview

The platform excels at creating a true “Single Customer View” without requiring massive IT overhead. Backed by proprietary predictive AI models, Mapp identifies customer lifetime value trends, optimises campaign send-times, and triggers automated customer journeys that turn first-time buyers into loyal brand advocates.

By pairing Mapp’s engagement engine with the Patchworks integration platform, global merchants achieve complete data fluidity. Patchworks operates as the real-time data highway underneath, instantly synchronising customer behavior, purchase histories, and segment data between Mapp Cloud and backend ERPs, e-commerce storefronts, and fulfillment systems. Together, Mapp and Patchworks eliminate fragmented data silos, optimise marketing ROI, and build a highly responsive, automated commerce infrastructure.

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CRM & Marketing

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Ready to see Patchworks in action? Request a demo of our iPaaS product today and discover how it can streamline your processes!

 

What makes Patchworks different?

  • We offer 99% uptime, so you can count on us anytime.
  • Enjoy response times averaging just 200 milliseconds.
  • Join 10,000+ happy customers who trust us.
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Shero

“You should have partnered with Patchworks yesterday. It saves time, cuts costs, and most importantly keeps your customers happy.”

Gentian Shero

Co-Founder & Chief Strategy Officer, Shero Commerce

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