Strategic Infrastructure
Patchworks provides the resilient, low-code foundational layer that enterprise brands need to unify legacy ERPs with modern storefronts, ensuring total data integrity and operational oversight at scale.
Consumer Electrics & High-Growth Retail
Powering High-Performance Tech & Entertainment
Master the complexity of high-value electronics. Patchworks unifies your tech ecosystem—from serial number tracking and warranty management to global marketplace expansion—ensuring your operations are as innovative as your products.
Supporting complex retail operations across fast-growing brands
Built for the speed and complexity of the tech cycle
Serial number & warranty integrity
Automate the flow of unique serial numbers from your WMS back to your ERP and CRM, ensuring that every high-value unit is tracked for warranty, authentication, and post-purchase support.
High-value security logic
Protect your assets at scale. Integrate specialised fraud-prevention tools and high-security shipping logic to ensure that your most expensive SKUs are verified, insured, and tracked.
Global marketplace dominance
Scale across Amazon, eBay, and specialist tech marketplaces with ease. Patchworks provides the near-instant sync frequency required to manage high-demand electronics, preventing overselling and protecting your seller ratings.
Proven by retailers operating at scale
0
%Reduction in Error Rates
“What surprised me was just how effortless it was. Once the data was prepared properly, Patchworks moved it into Shopify incredibly fast.”
Andy Richley
Head of Tech, Castore
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Total Managed Flows
“Patchworks offers a great portfolio of integrations and are working towards many more.”
Paula Abisolo
Omni-Channel Delivery Lead, Mint Velvet
Orchestrating the consumer electronics supply chain
Eliminate manual data entry. Patchworks flows unique serial numbers directly into your customer’s order record and your ERP, simplifying future warranty claims and returns.
Our logic handles complex SKU relationships, ensuring that when a console or device is sold, the correct cables, controllers, or accessories are automatically added to the picking list.
Automatically trigger additional verification steps or hold orders for manual review in your ERP based on specific risk profiles, ensuring your most expensive inventory is always protected.
Use Patchworks to automatically route orders to regional warehouses based on localised specifications, ensuring the customer always receives the correct power plug or regional version.
Master the circular economy. Automate the “Return and Replace” flow for faulty tech, coordinating collection, inspection at a repair hub, and the dispatch of a replacement unit without manual intervention.
Solving Complex Problems
Helping empower the fashion industry
Fashion & Apparel
Mint Velvet
Case Study
Consumer Electrics & High-Growth Retail
Miniature Market
Case Study
B2B
SoldThrough
Case Study
Fashion & Apparel
Castore
Case Study
Supplyline Medical
Case Study
Food & Beverage
Natural Instinct
Case Study
Fashion & Apparel
Castore
Case Study
Triumph
Case Study
Fashion & Apparel
Mint Velvet
Case Study
B2B
ISG
Case Study
Healthy & Beauty
London Lash
Case Study
Healthy & Beauty
Bare Minerals
Case Study
Frequently asked questions
In electronics, the serial number is the “Source of Truth.” Patchworks automates the capture of these numbers from your WMS during the pick-and-pack process and pushes them back to your storefront and ERP. This ensures you have an infallible record for every unit sold, making warranty and repair management seamless.
Yes. We specialise in hybrid commerce. Patchworks can trigger the delivery of a digital download code via your CRM or email platform the moment a physical device is scanned for dispatch, ensuring the customer has everything they need the moment their package arrives.
We integrate your stack with specialised high-value carriers. Patchworks ensures that specific shipping logic—such as “Signature Required,” “GPS Tracking,” or “High-Value Insurance”—is applied to the carrier manifest based on the SKU value in your ERP.
Tech launches are some of the highest-pressure events in retail. Our auto-scaling architecture is designed to handle massive spikes in order ingestion, while our inventory logic ensures that “Allocated Stock” for pre-orders is protected from general sale.
