Fashion & Apparel
Handle complex SKUs, global storefronts, and seasonal demand with real-time inventory and order sync.
Fulfilment & 3PL Orchestration
Frictionless Fulfilment & 3PL Orchestration
Stop letting logistics complexity slow you down. Patchworks unifies your storefront with your global 3PL network, automating order routing, real-time stock updates, and tracking data to ensure every customer promise is kept.
Supporting complex retail operations across fast-growing brands
Master your global supply chain with ease.
Route orders with precision
Don’t let logistics borders slow you down. Automatically route orders to the correct 3PL or warehouse based on stock availability, territory, or SKU, ensuring quick delivery and low shipping costs.
Real-time inventory visibility
Eliminate the disconnect between your warehouse and your storefront. Patchworks supports real-time stock updates from your 3PLs directly to your ecommerce channels, ensuring your “In Stock” labels are always accurate.
Reduce WISMO overhead
Empower your customers and your support team. Automatically sync tracking numbers and shipping statuses back to your storefront and ERP, providing total visibility and reducing customer service enquiries.
Orchestrating complex commerce logistics at scale
Whether you’re shipping from a UK hub, an EU 3PL, or a US warehouse, Patchworks helps route orders to the optimal location based on SKU availability and customer proximity.
Integrate specialists like ReBOUND or Bleckmann to automate the entire return-to-restock cycle. Ensure that once an item is scanned back into your 3PL, your inventory and ERP records are updated.
Connect directly with carriers or shipping aggregators like Shiptheory and nShift to automate label generation, manifest creation, and more. No more manual transfers between your WMS and your shipping station.
Handle complex fulfilment scenarios with ease. If an order contains items from different warehouses or pre-order products, our logic can help split the order into multiple shipments.
Identify bottlenecks before they become delays. If a 3PL sync stalls or a tracking number fails to generate, Patchworks alerts your team immediately, preventing a backlog tickets.
Designed for your sector
Patchworks delivers powerful, retail-ready integrations in a fraction of the time
Integrations Marketplace
Frequently asked questions
For global retailers, managing separate 3PLs in the UK, EU, and US can be an administrative nightmare. Patchworks acts as your central logistics brain, using intelligent routing to automatically send orders to the correct warehouse based on stock availability and customer location. This ensures the fastest delivery and lowest shipping costs without any manual intervention.
Yes. Unlike basic sync tools, Patchworks can handle complex retail logic. If an order contains both “in-stock” and “pre-order” items, our platform can automatically split the fulfilment into multiple shipments or hold the order until all items are ready, keeping your storefront and customer updated in real-time.
During high-volume events like Black Friday, stock “lag” between your warehouse and website leads to overselling. Patchworks is engineered for retail concurrency; we provide near-instant inventory synchronisation from your 3PL back to your storefront, ensuring your “In Stock” labels are always reliable, even during the most intense traffic spikes.
This is where our Operational Intelligence stands out. Instead of a “silent failure” that results in a “Where is my order?” complaint days later, Patchworks monitors every sync in real-time. If a tracking number fails to flow back from your 3PL, our proactive alerting system notifies your team immediately so you can resolve the bottleneck before the customer is affected.
Absolutely. Many 3PLs and warehouses use legacy or proprietary Warehouse Management Systems (WMS). Patchworks is a universal adapter; using our Connector Builder or Inbound API, we can bridge the gap between your modern ecommerce stack and older logistics software, giving you enterprise-grade automation without a “rip-and-replace” project.
