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Retail Assist

Strategic Tech Partners
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Retail Assist is a leading, award-winning retail technology and managed services provider that empowers global hospitality and retail brands to maximise operational efficiency. In a fast-paced omnichannel environment, keeping mission-critical systems online and integrated across physical storefronts, e-commerce channels, and supply chains presents a major technical hurdle. Retail Assist solves this by delivering comprehensive technical support, strategic IT consulting, and their own proprietary supply chain software, Merret—giving brands total end-to-end stock visibility and control.

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Partner Overview

Trusted by major high-street names and international brands, Retail Assist acts as a direct extension of a merchant’s internal IT operations. They specialise in untangling day-to-day technological friction, providing 24/7/365 multilingual Help Desk support, and ensuring retail infrastructure remains robust, compliant, and highly performant.

By pairing Retail Assist’s extensive managed services and stock management expertise with the Patchworks integration platform, enterprise brands unlock total back-office fluidity. Patchworks serves as the core real-time data engine, seamlessly connecting Retail Assist’s solutions and legacy architectures with modern front-end storefronts, ERPs, and WMS networks. Together, Retail Assist and Patchworks eliminate fragmented data silos, streamline multi-channel inventory control, and provide retailers with a fully automated, future-proofed technology ecosystem.

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“You should have partnered with Patchworks yesterday. It saves time, cuts costs, and most importantly keeps your customers happy.”

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